Privacy Policy

Last updated: September 2026

C. Waterhouse Psychology ("we", "us") is committed to protecting your privacy in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

Information we collect

When you use the contact form on this website, we collect the information you provide — including your name, email address, phone number, and details about what brings you here. We do not collect payment information through this website.

How we use your information

We use the information you provide solely to respond to your enquiry and, if you choose to proceed, to arrange an initial appointment. We do not use your information for marketing purposes, and we do not sell or share it with third parties other than the service providers (such as our website host and secure practice management software) that help us operate this website and deliver care.

Storage and security

Information submitted through this website is stored securely and is only accessible to Dr. Waterhouse and, where relevant, administrative support bound by confidentiality obligations.

Clinical records and consent

If you go on to become a client, a separate and more detailed Privacy Policy and Consent Form will be provided to you before your first session. This covers how your clinical records are collected, stored, and may be shared — for example, with your GP, referrer, or insurer — only with your consent or as required by law.

Your rights

You may ask to access, correct, or request the deletion of your personal information at any time by contacting us at admin@cwaterhousepsychology.com.

Contact

If you have any questions about this policy, please contact us at admin@cwaterhousepsychology.com.